We understand the importance of protecting the personal information of our customers. We are constantly looking for new and better ways to secure your personal information and to ensure that it is used in a responsible and respectful manner. This privacy policy applies to www.ykkamericas.com owned and operated by YKK Corporation of America. This privacy policy describes how YKK Corporation of America collects and uses the personal information you provide to YKK Corporation of America. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. If you have questions or complaints regarding our privacy policy or practices, you should first contact YKK Corporation of America as follows:
YKK Corporation of America
Wildwood Center, 2300 Windy Ridge Pkwy., Suite 700S
Atlanta, Georgia 30339 USA
(770) 261-6120
contact.usa@ykk.com
How and When We Collect Your Information
Personal information is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household, like your name, address, email address, or phone number. Personal information does not include publicly available information. We collect your information via forms hosted on our website. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at contact.usa@ykk.com. We use HubSpot as our marketing automation platform. When submitting a form to us via our website, you acknowledge that the information you provide will be transferred to HubSpot in accordance with their Privacy Policy and Terms.We will never sell your data, and we will never share your email address or any other personal information with a third party without your express consent.
Cookies
We use a number of cookies on our website, mainly to help us improve the website and enhance your experience when you visit the site. This Cookie Notice sets out details about these cookies, what they’re used for and what your options are with regards to their use.
Cookies are small text files stored on your device by a website you visit. Cookies can be used for many reasons such as visitor analytics, maintaining logged in users, managing e-commerce website transactions, etc.
There are different kinds of cookies that may be used:
- Essential cookies are needed so that the website you are visiting can function.
- Non-essential, non-intrusive cookies are cookies not required for the website to work, but can be used to enhance the performance of the website or provide anonymous, useful information to the website owner (such we website statistics).
- Non-essential, intrusive cookies that are used to store personal data or track website visitor behavior (either across the website or a number of websites).
- Third-party cookies are cookies that are used by third-party services we may use on our websites, such as YouTube or advertising services. We have no control or access to these cookies.
We use cookies for the purposes of analyzing (anonymously) visits to our website and identifying whether you have accepted cookies or not (via our cookie banner). YKK Corporation of America uses both session cookies and permanent cookies at www.ykkamericas.com.
Session cookies are active only during the period you are logged on to www.ykkamericas.com and are removed when you leave. They help us track the sections of the website that you use to allow us to make improvements in keeping with observed user preferences.
Permanent cookies remain on your hard drive until you remove them through your browser’s Internet security settings. Permanent cookies are used to store user preferences such as preferred language and thus eliminate your having to make the same entries on each visit.
When you visit our website (www.ykkamericas.com) we use the following cookies.
- (_gat, _ga, _gat_UA, _gid); Non-essential, non-intrusive; Anonymized website visitor statistics. We use Google Analytics to collect standard information about visitors to our site and their behavior (e.g., what pages they viewed). The data provided by Google Analytics is anonymized and in no way enables us to identify individual visitors. For more information about how Google Analytics cookies work, visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.
- (_icl_current_language); Required; This cookie name is associated with a WordPress multilingual plug-in from WPML. It stores a language value for the website. Expires in 24 hours.
- (wpml_referer_url); Required; Used when first entering the Site; Stores the last requested URL on the front-end; Expires 1 day from creation/update.
- Our website uses HubSpot’s marketing software to optimize the journey of our customers through our website. We use HubSpot to collect your name, contact information, company name, and interested product information. Additionally, HubSpot’s tracking code sets a number of tracking cookies when you visit our website. For details on the cookies used by HubSpot, visit https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser.
- We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
While it is possible to use www.ykkamericas.com by having your browser’s Internet security set such that it will not accept cookies, your online experience may be greatly reduced.
Our cookies are not tied to personally identifiable information.
This privacy statement covers the use of cookies by www.ykkamericas.com only and does not cover the use of cookies by any third parties. Some of our business partners (e.g., tracking utilities such as Google Analytics) use cookies on our site. We have no access to or control over these cookies.
How We Use Personal Information
YKK Corporation of America collects personal information, and we use it to provide our services, improve our services, stay in touch with you and to provide updates and marketing.
How We Share Personal Information
We may share or disclose your information to the following categories of third parties and for the following reasons:
- To third party service providers, agents or independent contractors who help us maintain our Services and provide other administrative services to us.
- We may share your personal information in the course of any direct or indirect reorganization process including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.
- We may disclose your personal information to law enforcement, government agencies, and other related third parties, in order to comply with the law, enforce our policies, or protect our or others’ rights, property or safety.
Consent
When you contact YKK Corporation of America, you provide YKK Corporation of America with your implied consent to use your information to fulfill your request. You may withdraw your consent at any time by opting out of emails or by contacting us at (770) 261-6120 or contact.usa@ykk.com.
Limiting Use, Disclosure and Retention
YKK Corporation of America will not use or disclose your personal information for purposes other than those for which it was collected without your explicit consent or as required by law.
Links to Third Party Sites
Our website includes links to other websites whose privacy practices may differ from those of YKK Corporation of America. If you submit personal information to any of those websites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
Social Media Widgets
Our website includes social media features, including Twitter, LinkedIn and Instagram. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing it.
Individual Access
You have a right to access your personal information held by YKK Corporation of America. You may access your personal information by contacting YKK Corporation of America us at (770) 261-6120 or contact.usa@ykk.com.
YKK Corporation of America is required to delete personal data when it is no longer required for a legitimate purpose. YKK Corporation of America upholds your right to deletion without any need for you to make a formal request.
Notice for California Residents
This CALIFORNIA PRIVACY STATEMENT supplements the information contained in the Privacy Policy of YKK Group companies (“we,” “us” and “our”), and applies solely to those who reside in the State of California. We adopt this notice to comply with the California Consumer Privacy Act of 2018, California Civil Code §1798.100, et seq., (“CCPA”), California Privacy Rights Act of 2020 (Proposition 24) (“CPRA”), and other California privacy laws. Any terms defined in the CCPA and CPRA have the same meaning when used in this notice.
- Personal Information Collected
Under California law, we are required to provide information about the categories of personal information we have collected in the past twelve (12) months. We have collected the following categories of personal information:
| Category | Examples |
| Identifiers | A real name, alias, postal address, unique personal identifier, email address, account name, Passport number, or other similar identifiers. |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | A name, address, telephone number, passport number, bank account number. Some personal information included in this category may overlap with other categories. |
| Internet or other similar network activity | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. |
| Geolocation data | Provided Addresses. |
- Source Category Identification
We obtain the categories of personal information listed above directly from through forms hosted on our website, ykkamericas.com.
- Use of Personal Information
We may use or disclose the personal information we collect for one or more of the following purposes:
-To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
-To provide, support, personalize, and develop our Website, products, and services.
-To create, maintain, customize, and secure your account with us.
-To process your requests, purchases, transactions, and payments and prevent transactional fraud.
-To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
-To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
-For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
-To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
-As described to you when collecting your personal information or as otherwise set forth in the CCPA.
-To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.
We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
- Sharing Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract. In the preceding twelve (12) months, YKK Group has shared or disclosed the below categories of personal information with other YKK Group subsidiaries, parents and affiliates for a business purpose.
We do not sell personal information.
| Category | Category of Third-Party Recipients – Business Purpose Disclosures | Category of Third-Party Recipients – Sales |
| Identifiers | Service providers, Data brokers or aggregators, Advertisers, Affiliates, Partners, Parent or subsidiary organizations, Social media companies, Internet cookie information recipients, like Google | None |
| Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Service providers, Data brokers or aggregators, Advertisers, Affiliates, Partners, Parent or subsidiary organizations, Social media companies, Internet cookie information recipients, like Google | None |
| Protected classification characteristics under California or federal law | Service providers, Data brokers or aggregators, Advertisers, Affiliates, Partners, Parent or subsidiary organizations, Social media companies, Internet cookie information recipients, like Google | None |
| Internet or other similar network activity | Service providers, Data brokers or aggregators, Advertisers, Affiliates, Partners, Parent or subsidiary organizations, Social media companies, Internet cookie information recipients, like Google | None |
| Geolocation data | Service providers, Data brokers or aggregators, Advertisers, Affiliates, Partners, Parent or subsidiary organizations, Social media companies, Internet cookie information recipients, like Google | None |
The CCPA prohibits a third party from reselling personal information unless you have received explicit notice and an opportunity to opt-out of further sales. We do not sell personal information.
- Cross-border Data Transfer
Each YKK Group company may transfer personal information to our overseas bases, or to other foreign countries. Personal information to be transferred includes data on customers, business partners, and employees in our Group. YKK Group companies will legally transfer this data in accordance with applicable laws and regulations. You acknowledge you understand that by providing your personal information: (i) your personal information will be used for the uses identified above in accordance with this CALIFORNIA PRIVACY STATEMENT; and (ii) your personal information may be transferred to other jurisdictions as indicated above, in accordance with applicable law.
- Your Privacy Rights
If you wish to request disclosure, correction, addition, deletion, suspension of use, erasure, suspension of third-party provision, exercise of any claim or other right specified by other laws or regulations, or notification of the purpose of use (hereinafter referred to as “Claims, etc.”) with respect to the contents of the retained personal information held by each YKK Group company, please contact us regarding personal information protection at contact.usa@ykk.com.
In particular, California residents have the following rights:
– Right to Know: California consumers have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you the categories and specific pieces of personal information we have collected about you, as well as the categories of sources from which such information is collected, the purpose for collecting such information, the categories of third parties with whom we share such information, and information about our sale or disclosure for business purposes of your personal information to third parties. Through January 1, 2023, we do not provide a right to know or data portability disclosure for B2B personal information.
– Right to Delete: California consumers have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. Through January 1, 2023, we do not provide these deletion rights for B2B personal information.
– Right to Opt-Out of Sale: California consumers have the right to opt-out of the sale of your personal information to third parties. Please note we do not “sell” your personal information, as that term is defined in the CCPA.
– Right to Non-Discrimination: California consumers have the right to not be discriminated against for exercising any of these rights.
– Right to Correct Inaccurate Personal Information: California consumers have the right to submit a request to correct any inaccurate personal information. A request to make a correction is not absolute and must take the personal information’s processing purposes and general nature into account. Once we receive and confirm your verifiable consumer request, we will make the requested correction subject to any further guidance provided by the California Privacy Protection Agency in responding to any correction requests.
– Right to Opt-Out of Sharing Personal Information for Cross-Context Behavioral Advertising Purposes: California consumers have the right to opt-out of the sharing of your personal information with third parties for a cross-context behavioral advertising purposes.
– Right to Restrict Sensitive Personal Information Use and Disclosure: California consumers have the right to restrict the use and disclosure of sensitive personal information to only actions necessary to perform the specific purposes listed in the CPRA. The restriction does not apply to sensitive personal information that we collected or processed without the purposes of inferring characteristics about you. After receiving a limitation request, we will only be able to use your sensitive personal information with your consent.
If you would like to exercise one or more of the above rights, please contact us at (770) 261-6120 or contact.usa@ykk.com. We may need you to provide additional information to verify your request, such as providing certain data elements so that we can confirm they match the personal information already maintained by us. We will not use this additional information for anything other than handling your request. Only you, or someone legally authorized to act on your behalf, may make a request related to your personal information. You may designate an authorized agent to make a request in certain circumstances on your behalf. Such authorized agent must be registered with the California Secretary of State.
We will confirm receipt of your request within 10 business days. In the event that you do not receive a confirmation within the 10-day timeframe please contact us at the website or email address provided in this CALIFORNIA PRIVACY STATEMENT. We will provide information on action taken on these requests without undue delay and in any event within 45 days of receipt of the request. That period may be extended once by 45 where necessary, taking into account the complexity and number of the requests. We will inform you of any such extension within 45 days of receipt of the request, together with the reasons for the delay.
Additionally, California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our website that are California residents and who have an established business relationship with us to request, once a year, certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
Please note, at this time, we do not respond to Do Not Track (DNT) settings in your browser.
- Notice Regarding Public Posting Areas
Some websites of YKK Group companies feature content such as chats, forums (conference room), bulletin boards, news groups and e-mail exchanges (collectively, “public posting areas”). Please note that any information you include in a message you post to any public posting area may be available to anyone with Internet access. When using services in this way, please provide information at your own risk and discretion. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN PUBLIC POSTING AREAS.
- Contact Us
If you have any questions, comments or concerns about our privacy practices or this policy, please contact us at contact.usa@ykk.com or at our toll-free number, 1-800-235-5975.
Changes to this Privacy Statement
This policy has been revised as of December 7, 2023, and is effective from that date. We reserve the right to amend this privacy policy at our discretion and at any time. When we make changes to this privacy policy, we will post the updated notice on the Website and update the notice’s effective date. If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by means of a prominent notice on the Website. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.
